Contact Us

We are here to help. Please feel free to reach out to us using any of the methods below. Our customer support team is dedicated to assisting you with any questions, concerns, or feedback you may have regarding your order, our products, or our policies.

Contact Information

Business Hours

We are closed on all major US federal holidays. If you contact us outside of our regular business hours, we will respond to your inquiry on the next business day.

For Order-Related Inquiries

Please include your order number in any communication regarding an existing order to help us assist you faster.

Order Status & Tracking: Use the tracking number provided in your shipping confirmation email to monitor your delivery status in real time.

Returns & Exchanges: Please review our Return & Refund Policy for eligibility and instructions before contacting us for return requests.

Damaged or Defective Items: If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the item and your order number.

For Privacy-Related Inquiries

If you have questions regarding how we collect, use, or store your personal information, or if you wish to exercise your privacy rights, please email us at info@pgagoollfs.com with the subject line "Privacy Request." Please refer to our Privacy Policy for further details.

For Wholesale or Business Inquiries

For wholesale opportunities or business partnerships, please contact us at info@pgagoollfs.com with the subject line "Wholesale Inquiry." We will respond within 2–3 business days.

Contact Form

You may also use the contact form on our website to send us a message. Please provide your name, email address, order number (if applicable), and a detailed description of your inquiry. We will respond during our regular business hours.

Response Time Commitment

We strive to respond to all customer inquiries within 1–2 business days. For approved return requests, we will issue a prepaid return label and tracking information within 2 business days.

We value your trust and are committed to providing you with an excellent shopping experience. Please do not hesitate to contact us!